We encourage customers to purchase our books through their local bookstores. If your bookstore is unable to stock our titles or you find it impractical to order locally, you may order directly from us. Tax/shipping will be calculated at time your order ships*.
Order online
Online ordering is easy and secure. Each individual book page has a link that reads, "Order" Simply click the link and you'll be taken to an order page. Add the book to your shopping cart, and you can check out any time you like. You always have the option of updating or removing items placed in your shopping cart before placing your order. Address for orders: Customer Service Chicago Distribution Center 11030 South Langley Avenue Chicago IL 60628
Phone orders: (800) 621-2736 (USA and Canada) (773) 702-7000 (International)
Fax orders: (800) 621-8476 (USA and Canada) (773) 702-7212 (International)
Business hours: Monday through Friday, 7:30 am to 4:30 pm US Central Time (GMT -6)
Shipping
CDC shipments are FOB Chicago, IL. CDC’s preferred domestic carriers are FedEx and UPS. All domestic shipments weighing less than 15 pounds will be sent by priority mail unless otherwise requested.
Canadian shipments are consolidated twice weekly. Once they are inside Canada, packages are shipped to the customer via FedEx Ground.
Overseas shipments go surface or international airmail, as designated by the customer.
Other shipping arrangements are available upon request.
Any claims for shipping discrepancies, shortages, or damages must be made within thirty (30) days of invoice date.
Credit Terms
Orders placed before credit has been established must be paid in advance. For all accounts with established credit, payment is due within thirty (30) days of invoice date.
To establish credit, (1) obtain the CDC credit application by clicking here: CDC Credit application, (2) complete the application, and (3) send it to:
Chicago Distribution Center ATTN: Accounts Receivable 11030 South Langley Chicago, IL 60628 USA
If you have questions about this process, e-mail Cynthia Bastion: cab9@uchicago.edu
CDC Payments
CDC accepts VISA, MasterCard, American Express, and Discover. All checks must be in US funds drawn on a US bank. Electronic fund and wire transfers should be directed to:
The Northern Trust 50 South LaSalle Chicago IL 60670 Account number: 28509 Routing number: 071000152
Discount Schedules
Each CDC client publisher determines its own discount schedule. For information on its discount policy and schedule, contact the marketing manager at the individual publisher. To request a list of these individuals and their contact information, click here: custserv@press.uchicago.edu
Returns Policy
Address for returns:
Returns Department University of Illinois Press c/o Chicago Distribution Center 11030 South Langley Ave. Chicago, IL 60628
All books returned to CDC must be in saleable condition. CDC will return to the customer shelf-worn and stickered books, along with a charge for return postage. Titles that are out of print may be returned for six months after the OP date.
CDC’s database maintains line item sales detail for all of its customers. Credit will be issued based upon the latest purchase information available. If no purchase information is available, CDC will issue credit at the maximum discount allowed if purchase was made through the CDC.
