A Worker's View of Quality, Productivity, and ManagementTom Juravich
"Juravich argues that problems in declining American productivity and competitiveness-often and conveniently blamed on workers-can be placed principally in the laps of management."
"(Juravich) provides valuable insights into the operations of a small manufacturing firm, emphasizing the role of worker ‘tradecraft’ practiced on the job.... Of greatest interest to institutions with strong sociology/industrial psychology holdings serving upper-division and graduate students, but also relevant for libraries serving vocational and technical students."
From his well-placed vantage point, Juravich has produced an interesting and valuable ethnography of factory life in the industrial periphery.... I recommend this book to those interested in the sociology of work. It is written clearly and straightforwardly, and it is well suited for undergraduate or graduate courses.